Claims

In the event of a claim, please report it to the Claims Company within 31 days following the settlement of your claim for damage to your vehicle by your Motor Vehicle Insurer.

You will be issued with a Claim Reference Number, which should be quoted on all subsequent correspondence and a claim form will also be sent to you.

Claims Forms
The claim form can be printed by using the link below under the Axa logo. Policies are underwritten by AXA.

AXA

You will need this claim form
 
For Insurance Excess Protection Claims  
 
For Motor Excess Claims  

Please return the requested documents to:
AXA Assistance Limited
PO Box 54098
London SW20 8UU

Tel: 0845 271 2467
Email: lifestyle-excess@axa-assistance.co.uk

Lines open Mon-Fri 09.00-17.00 GMT

Please return your completed claim form to the Claims Company together with those items of the supporting documentation set out below that are relevant to your claim:-

  • Copy of your Policy issued by Insure4Excess
  • Copy of the Certificate issued by Your Insurer
  • Receipt from Your Insurer repairer detailing your payment of the Excess
  • Name and address of your bank together with the sort code and account details. This will facilitate reimbursement as the insurance company prefers to make the payment directly to your bank.


HELP
If you are not sure about the date you bought your Policy or need any other help then email below
Phone: 44 (0) 207 012 6300  Email: info@insure4excess.com

Benefits under this policy are underwritten by Inter Partner Assistance Irish Branch, 10/11 Mary Street, Dublin 1, Ireland, IFSRA registration number NL159, and is provided by AXA Travel Insurance Limited. Both are member companies of the AXA Global Group (Certificate)